As of January 3rd, 2023 the ACCESS NYC Pattern library package is deprecated in favor of the NYC Opportunity Standard which contains updated user interface elements and usability guidance.
NYC Civic Service Design
ACCESS NYC was built using NYC Civic Service Design principles. The corresponding site is an introduction to service design for public servants, and a set of practical ways to include design methods in your work. Use this collection of tools and tactics to see your service in context, talk with people who use it, and try out ideas in low-risk ways. Additionally, you can contact the Service Design Studio to find out how you can implement service design in your work.